Janome is one of the worlds foremost quilting sewing machines. Quilt Expressions is a factory authorized sales and service center for Janome. Our staff is highly trained at the use of this specialized sewing machine and can answer any questions you may have. Please contact our customer support at 1-800-544-5839 if you need any assistance whatsoever? Our goal is to provide top notch service and support on your Janome machine.